How does superfast satellite internet work?

Satellite internet works by using communication satellites in orbit around Earth to transmit and receive data between a user's satellite dish and a Network Operations Centre (NOC) on the ground. This technology provides coverage in areas where other types of internet may be unavailable.

An end user’s installation includes a satellite dish, cable(s), and a satellite modem, all operating independently of local telecommunications infrastructure. Watch our short video to learn more about a typical satellite internet installation.

  • Using a small dish mounted on the side of your property and a satellite modem, get connected to fast broadband via satellite.

    • Installed by our team of professional installers.

    • A small dish mounted on the side of your property.

    • Choose self-installation if you enjoy DIY.

    • Get up and running in a matter of days.

  • Satellite broadband is always on, meaning you can enjoy your internet connection 24/7.

    • Always connected.

    • Easy to monitor your connection status locally.

    • Guaranteed service levels: 99.5% uptime.

    • Robust equipment and stable networks.

  • We understand that people's habits can change. Monitoring your usage is simple, and you can add more data or upgrade your plan at any time.

    • Simple to monitor.

    • Track your overall usage, not just one device.

    • Add more data when needed.

    • Upgrade at any time.

  • As the longest-running satellite broadband operator based in the UK, we hold ourselves to high standards. Our service, support, and customer guarantees all ensure that you have the best experience with satellite broadband. Additionally, if you receive a fibre rollout to your location, we can switch your subscription to our fibre broadband service with no penalty.

    • Over 20 years providing satellite broadband services.

    • Lowest price promise.

    • Support 5 days a week.

    • Fibre guarantee.

  • Monthly costs will vary depending on the satellite service you subscribe to. Our sales team will discuss all available options for your location and advise you on the most suitable solution. As a rough guide, upfront costs may range between:

    Hardware: £0 - £300

    Standard Installation: £235 - £390

    (additional costs may be incurred for non-standard installations)

    Shipping: £30 - £65

    Please note that certain locations within Europe or non-mainland UK will incur additional installation costs due to travel or specialist equipment requirements. Alternatively, some systems can be self-installed if you enjoy DIY.