Here, at Freedomsat, we recognise that there is one thing everyone values higher than anything else - support, with a sprinkle of a human touch. This is even more important at this time of year, when 28% of UK consumers fear an internet outage could ruin their Christmas.
That is why, today, all of our satellite broadband and 4G broadband customers in Europe will have received an email today from their newly assigned Account Manager. This will be an experienced member of the Sales Department who will be able to assist with any queries that you may have.
This means that you will always have a single point of contact that you can get in touch with at Bentley Walker to ensure a consistent experience as well as continuity. If you want to know something or need help with anything which isn’t an obvious matter for Technical Support, you will always know exactly who to call or where to shoot an email off to.
Whether you are a home internet or business broadband user, the service you receive from your Account Manager will always be the same - a friendly, knowledgeable and eager to help person who is just a quick call away.